You’re about to join thousands of other Kiwis that have had their device repaired by the professional technicians at The Core. We have a number of options for your getting your device to us for repair.
Please describe what type of device you have and the problems it is experiencing. Please try to be descriptive and, if possible, include the model or serial number.
Add Description
Device Category
Device Type
Device Generation
Device Screen
Device Brand
Device Model
Broken Component
Diagnostic Test
If you are not sure what is wrong, has liquid damage, your device is not turning on or there are multiple issues we recommened a diagnostic test. We will inspect the components of your device and determine what needs to be repair.
As this is not a standard repair we require a diagnostic test to be performed in order to effectively determine the issues and possible solutions.
Incurs a rebateable $80 diagnostic fee.
Incurs a $80 diagnostic fee.
Delivery Method
Our Stores
Simply bring your device in to one of our stores or call us with any questions on 0800 002 759. For many issues, we'll have your device fixed within an hour.
Enter your address and we'll organise a free courier pickup for you!
If you are in the Auckland CBD we provide a one hour Deadline collection.
Collection is by CourierPost.
Unfortunately we cannot provide a courier collection for this device.
We can return your device for free if you select Courier It Yourself.
Organise your own courier collection of your device. We'll courier it back for free!
As this is not a standard repair we do not have pricing available online. You can click Next to request a quote, call us or choose a Delivery Method and get a quote when we receive it.
First and Last Name
Company Name
Optional. Provide this to invoice your repair to a company.
Email Address
We will send your booking confirmation to this.
Phone Number
If we need to contact you we will use this number.
Device Password/Passcode
Optional. This allows us to test your device and ensure the repair was successful.
First and Last Name
Company Name
Optional. Provide this to invoice your repair to a company.
PO Number
Optional. Provide this if you would like the repair invoiced with a PO.
Email Address
We will send your booking confirmation to this.
Phone Number
If we need to contact you we will use this number.
Device Password/Passcode
Optional. This allows us to test your device and ensure the repair was successful.
Booking In Your Device...
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Cardholder Name
Card Number
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Booking Failed
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We endeavour to answer emails as fast as possible during business hours.
If your query is urgent, please feel free to call us on 0800 002 759.